REPUTATION ARMOR is the Shadow Warriors entrepreneur curriculum for protecting and strengthening your name. In business, your reputation is not a feeling—it’s a system. When service is inconsistent, communication is sloppy, or clients don’t feel taken care of, you lose repeat business and referrals.
This 14-day system installs a clear standard for how your business operates: response time, customer experience, quality control, problem resolution, and follow-through—so clients trust you, pay you, and recommend you.
You will build and install:
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A Service Standard Code (non-negotiable rules your business follows)
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A Client Communication Rhythm (updates that remove uncertainty)
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A Quality Control Checklist (deliver consistently, every time)
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A Problem-Resolution Protocol (handle issues fast without panic)
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A Client Retention Playbook (how to keep clients longer)
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A Review & Referral Request Script (ask the right way, at the right time)
What this fixes:
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Losing clients after the first sale
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Weak follow-up and poor communication
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Complaints caused by unclear expectations
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Inconsistent delivery from you or your team
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No review/referral system
Best for: service businesses, contractors, consultants, shops, and any entrepreneur who wants repeat customers and referrals.
What’s included:
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14-day step-by-step curriculum (Entrepreneur Edition)
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Checklists, scripts, templates, and daily mission pages
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After-Action Reviews (AAR) to sharpen your standard
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Shadow Warriors helmet branding + waterproof seal mark on every page
Delivery: Instant digital PDF download after purchase.
Use rights: For individual use only. No sharing, reselling, or redistribution.
